May 9, 2017
- What Information We Collect; the Purpose of Collection and Use
- Student-Generated Content
- Collection of Analytics
- Onward Transfer to Third Parties
- Opt-In to Certain Onward Transfers
- Disclosure to Public Authorities, Other Third Parties
- Opt-Out for Direct Marketing
- Access to Personal Information
- Retention of Personal Information
- How we protect your Information
- Links to External Websites
- Location Based Server Storage
- How to Learn More
What information We Collect; the Purpose of Collection and Use
Our Customers authorize the collection, processing and transfer of such Information, and assume contractual responsibility for providing notification to parents and guardians of students and obtaining all consents as required under applicable laws and regulations. We collect the following categories of information.
We collect contact information on our Website from visitors who wish to purchase our Services or
seek support. All contact information is provided voluntarily via website forms. Contact information
means: first name, last name, e-mail address, name of the organization, country, and state/region.
Contact information is used by our sales, support and product teams to contact visitors for the
purpose of providing the requested information or support.
We ask School officials to provide the following information about their Schools: billing and IT
contact’s, time zone, and system configuration information. We also ask for education information
such as the name of classes, class codes and subjects taught.
We ask School officials to provide the following Student Information: names of all students using
the service, the classes that the students are currently enrolled in, school assigned student email
addresses and any other information that the school may deem necessary for our partnership. Student
Information is used to provide our Services and support. As part of support and troubleshooting
activities, select GradeSlam employees may directly access Student Information which resides on the
School’s cloud platform. Student Information is retained by GradeSlam only for the period of time
required to load the information into the cloud platform of the educational institution, our App,
and in some instances, to accommodate support / troubleshooting activities. We do not sell Student
Information, and it is retained only for as long as necessary to provide the GradeSlam Services.
School Information is only used in to provide Services and support in a manner consistent with this
about our Service.
Student Generated Information
Students that use our Services through our Customers create significant amounts of content such as
chat-based conversations, documents, images and more that is retained in GradeSlam’s cloud platform.
Student Generated Content and content metadata (for example document titles, creation dates) held in
the GradeSlam’s cloud platform is essential for providing the Services, and we access and process it
only for that purpose. We do not collect or maintain copies of the Student Generated Content held in
GradeSlam’s cloud platform. This Student Generated Content is held in GradeSlam systems and
associated with the Customer, the class, and the student identifiers. We do not make such content
publically accessible, and use it only to provide the required Services. This Student Generated
Content is retained by GradeSlam only for as long as necessary to provide the associated Services.